SHOP + SHIPPING POLICIES

 

*CANCELATIONS AND RETURN POLICIES*

  1. Please be sure to read the item’s description and go through all of our photos featured on the listing. Our collection consists entirely, or almost, of vintage items. When you shop with us, you have to understand that these items or fabrics used on our handmade dresses have been used in the past. Major flaws or defects will be mentioned in the description of the listing. Take note that we might miss out on a few details such as small stains on pieces of clothing.
  1. NO REFUNDS will be issued, even for items purchased within the hour or less. All sales are final.
  1. There will be NO CANCELLATIONS for items purchased within the hour or less. All sales are final.
  1. We insist on you getting in touch with us if you have any concerns or questions. It will be our pleasure to help you with your purchase and make your experience with Retro-Spection the best experience you’ll ever have with online shopping. Feel free to contact us before paying for your order if you have any questions about the item itself, the shipping costs or our shop policies. We are very responsive with incoming inquiries.

*SHIPPING*

SHIPPING POLICIES FOR CANADA AND THE USA: Every order shipped throughout Canada and the USA will obtain a tracking number.

SHIPPING POLICIES FOR INTERNATIONAL: We only offer the tracked shipping by air which is the fastest and most secure shipping method. You will receive a tracking number when shopping with us.

2. We are not responsible for any lost or damaged items by the shipping carriers. If you experience any issues with your item’s delivery, it will be our pleasure to help you with the shipping carriers. Note that Canada Post will not be held accountable for any damaged or broken items, even if you purchase an additional insurance coverage.  We will also not be held accountable if your item is damaged. We will make sure that the breakable item is safely wrapped and packaged. By reading this and understanding this policy, enjoy a 10% discount for reading this: PLEASEDONTBREAK (valid on vintage fragile items only.

  1. We ship worldwide at fixed estimated shipping costs. If you would want to know exactly how much it will cost you to ship a particular item, it is your responsibility to message us before purchasing so we can provide you with a more accurate shipping option.
  1. If you're a customer outside Canada, you may be charged for custom and duties fees upon the reception of your package. You are responsible to cover those costs.

 

How does it work?

Thank you for concidering ordering a custom piece, handmade with love by Emilie over at Retro-Spection.

We would like to share our available fabrics and/or bed sheets for your next custom order project here! This Slideshow document will be updated with. new options every other week but let us know if you're looking for something in particular.

Once you're ready to start the creative process for your custom project, please start filling out this form attached. You will see everything that we can create custom along with the cost in the form directly. If you're on Instagram, we strongly suggest that you follow us, it will be easier for us to discuss about your project by direct message through the app.

We also offer Made-to-Order pieces which are ready for you to purchase, in your own size, in the collection below. We offer custom dresses, t-shirts, crop-tops, tote bags, fanny packs, bucket hats, pants, blouses etc.

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Want a custom order? Send us a message today!